Driving Personal Growth

From technical experts, to team managers, to directors in the making, we know personal growth is all about personalising development tools for you.

We support your growth

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There are stacks of opportunities for personal growth in the Sykes Family, both in your role and via our structured training programmes. You might find yourself trying public speaking by presenting at our conference or learning new technology in one of our innovation projects. We’re a business open to new ideas, and that means endless opportunities to expand your skill set.

"There are plenty of opportunities at Sykes and I feel like I would be supported and encouraged by my team to progress or try new roles that were suited to me”

Comment from Sykes Employee Feedback System

Training

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Initial training

We’re proud of the warm welcome we provide to every new member of the Sykes Family, and your first few weeks will set you up for success, with an orientation programme and ‘meet the teams’ sessions. Our Operational teams are fully supported, with a 12-week training programme and a team of Training Ambassadors who know the job inside out.

Professional Skills

Once you’re up and running, you might feel ready to stretch yourself. We support professional study, from apprenticeships to ACCA to CIPD. We also offer short courses via LinkedIn Learning to keep you developing your technical skills. We’re big on development planning and helping you to define and shout about your short and long-term goals too.

Management and leadership

We provide a range of courses designed to suit everyone, whether you are new to management or have years of experience under your belt. Current managers can develop their existing skills by joining our 12-month Enhance programme or undertaking refresher training with our intensive 12-week Inspire course, while aspiring managers may wish to take their first steps towards management by signing up to our BOLD programme.

Personal development

We know growth isn’t just about your current or next role. We’ve crafted a range of personal skills workshops, accessible at every stage of your career. You can learn emotional resilience, money management or yoga, no matter your current role or next move.

Careers

Our aim is to make your time at Sykes lasting and rewarding. All our vacancies are open to existing colleagues, and we are an equal opportunities employer.

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Inter-brand Opportunities

When we say we’re a family, we mean it. Our colleagues are welcome to apply for roles across the group. Where possible, we combine our skills between brands to create highly specialist teams of experts.

“I joined the Marketing team at Sykes as a graduate back in 2014. I now head up our Regional Marketing team and lead a talented group of fifteen marketing specialists. Most of my team started out working in one of our brands but are now regional experts who look after several of the businesses in their area. It's been so rewarding to develop my career at Sykes, from a first job out of university to now running a UK-wide team.”

Grant McCallum, Head of Regional Marketing

Latest Opportunities

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